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FREQUENTLY ASKED
QUESTIONS

All check in details including property address, lockbox or electronic door code are sent out 48 hours prior to arrival.

The following is a list you can expect at each stay:

  • Bed Linens
  • Laundry detergent
  • Towels (3 sizes)
  • Dishwasher soap
  • Dish towels
  • Soap (Hand, body and hair)
  • Toilet paper and tissues
  • Paper towels
  • Basic kitchen supplies

Check in: 4:00pm

Check out: 11:00am

Early check-in/late check-out may be granted, provided there are no guests arriving upon your departure or leaving prior to your arrival. A request must be submitted during the booking process and is never guaranteed.

  • Remove all food from fridge
  • Place all trash in exterior garbage bins
  • Load and start dishwasher
  • Close and lock all windows and doors
  • Set thermostat to 23C for AC and 18C for heat
  • Clean the BBQ grill with brush provided
  • Strict no smoking policy
  • House Party/Loud music is prohibited
  • Pets are allowed in certain properties with a fee

Daily or mid-stay housekeeping is available upon request for an additional charge. The entire property will be cleaned but no linens would be changed. A deeper clean with new linens can also be arrange for an additional cost.